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Senior Manager of Community Events

JOB SUMMARY

The Senior Manager of Community Events oversees all aspects of fundraising events, including strategic planning, budgeting, project management, and implementation. Relationship cultivation and volunteer management skills are vital to this role, as the Senior Manager of Community Events will be expected to work closely with Open Hand senior leadership and key stakeholders such as Board members, volunteer event chairs, donors and volunteers. The candidate must also possess excellent project management skills, including the creation and utilization of budgets, timelines, event schedules and other appropriate tools to facilitate organized, well-run events.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Event fundraising management:   Develop and implement unique fundraising strategies related to special events. Utilize project management tools and skills to organize and oversee Open Hand events, including fundraisers as well as cultivation and recognition events for donors and prospective donors. Supervise securing of all appropriate permits and licensing prior to in-house produced events. Manage internal and external resources to produce all materials and signage needed for event production, as well as assist in the coordination any publicity and media. Develop the strategic long-term vision of Open Hand events via suggestions for innovation and efficiencies in fundraising programming. Continuously evaluate current special events to determine if they are effective fundraising vehicles and investigate new ideas for future events.

Budgeting and project management:  Create and adhere to project budgets and timelines for special events. Track, collect and report on funds raised for special events. Monitor progress of registration, ticket sales and income goals and adjust plans as appropriate. Create income and attendance projections for events. Conduct post-event follow up and action steps, including debriefs with staff and volunteer leadership, distribution of acknowledgements and sponsorship reports, and working with the internal and external resources to support event-related media relations efforts.

Recruitment and retention of third party events:  Work with Director of Volunteer Services and Director of Donor Engagement to identify potential third party fundraising opportunities. Recruit appropriate volunteers for third party events and steward relationships with event organizers. Maintain effective working relationships with event volunteers (internal and external).

Strategic Planning:  Create and implement strategic plan for all Open Hand events to fit within overall development plan. Develop plan for potential new signature event and create strategy for identifying potential new revenue sources through third party fundraising efforts.

Vendor relations:  Work closely with and negotiate contracts with external vendors to coordinate goods and services for special events. Manage relationships and bidding process to ensure the best service and most efficient cost for goods and services.

Event attendance:  Attend and work at Open Hand in-house events and third-party events that may occur outside the office and outside of work hours.

Personnel management:  Oversee Community Events Assistant and any event interns to maximize success and revenue for all Open Hand events. Provide support to foster a team player mentality and increase productivity. Communicate clearly and effectively with team to create an encouraging and enjoyable working environment.

In-kind donation solicitations and sponsorships:  Identify and solicit prospects for major in-kind donations and sponsorships in support of Open Hand events. Desired donations include prizes for use in silent auctions (e.g. major prizes and/or prize packages) or in-kind donations of goods or services that are used for events (e.g. food, beverage, entertainment). Select and package prizes, handle on-site logistics for raffles and silent auctions.

Other duties as assigned by the Senior Director of Marketing and Resource Development and Director of Donor Engagement. Develop, cultivate, manage and provide staff support and leadership to a team of volunteer chairpersons and committee members for flawless event execution.

ADDITIONAL RESPONSIBILITIES

Work closely with the Senior Director of Marketing and Resource Development and the Director of Donor Engagement, keeping them informed of all activities related to Special Events and community outreach.

  • Provide content for newsletters, social media posts and other communications
  • Communicate with Board members and other high-level donors on an as-needed basis, strictly adhering to Open Hand policies regarding communications between Board members and staff
  • Capture and record accurate constituent information, including donor records, notes and event attendee information
  • Lead by example, always representing Open Hand in a professional manner both in conduct and appearance, assuring to be suitably attired and groomed during working hours and anytime the candidate is working on behalf of the organization.

VOLUNTEER MANAGEMENT

The Senior Manager of Community Events will be expected to provide leadership and direction for event volunteers and/or interns, paying particular attention to communicate clearly, respectfully and in a timely manner with volunteer leadership.

QUALIFICATIONS

Bachelor’s degree or equivalent work experience highly preferred. At least four years of previous experience in organizing and coordinating major events; two years of previous experience in fundraising required. Exceptional relationship management skills are required. Excellent written and verbal skills are necessary. Position requires oversight of detailed record keeping and file management. Some experience in working with the press and event publicity is helpful. Flexibility in regards to working evening and weekend hours is required. Candidate must reflect a solid understanding of fundraising concepts and event planning. Some experience using a donor management system is preferred. Strong attention to detail, the ability to organize information, and prioritize will be critical skills. The individual must be able to work in a fast-paced environment and be able to start and resume work on projects, as priorities change. This position requires a team-oriented person who understands the dynamic of working with a diverse team to achieve organization goals. The ability to inspire and support volunteers and create a positive experience for them is also necessary.

EDUCATION AND EXPERIENCE

Undergraduate degree in related field or related experience.

Working with Open Hand Atlanta

Open Hand is one of the largest community-based providers of home-delivered meals in the country, also providing nutrition education and counseling to help our clients better manage their health. We are dedicated to using food and nutrition as tools to empower individuals to live independently and with dignity, and enjoy an improved quality of life.

OUR CORE VALUES

We put our mission first. We are passionate about building a healthier community. Through people-centered services and partnerships, we create access to healthy meals and nutrition education, empowering our clients and the community to achieve personal goals for health and wellness.

We honor our staff & volunteers as our most valuable resource. Our people-first culture is part of our DNA.  Investing in our employees & volunteers ensures that our clients & customers will receive the very best care.

We pursue innovation. We pride ourselves in being resourceful, determined, bold and creative in bringing forth solutions to societal challenges.

We embrace diversity. We are collectively stronger through our inclusive environment that respects different perspectives, cultures and backgrounds.

We act with integrity. How we achieve our mission is as important as the mission itself.  Truth, transparency, respect!

We pledge accountability. As individuals and as an organization, we make responsible commitments to our community and to each other.  We deliver results, not empty promises.

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