Volunteer Services Coordinator
181 Armour Drive, NE
Atlanta, GA 30324
- Full Time
Responsible for the detailed day-to-day assistance to the Volunteer Services department, any volunteer services’ needs, and all related activities.
JOB SKILLS, RESPONSIBILITIES, CHARACTERISTICS
- Schedule individuals and groups to pack meals, deliver meals, or to support any other activities requiring volunteers for special events or projects.
- Facilitate volunteer orientations and trainings
- Cross- train in all volunteer services areas to assist Volunteer Managers in daily tasks
- Assist Managers with recruitment of adequate volunteers on a continuous basis.
- Recruit volunteers using various methods, including making phone calls and posting on websites such as VolunteerMatch, United Way and Hands on Atlanta.
- Assist with planning and implementation of special projects to fulfill Open Hand Needs.
- Promote the Open Hand Atlanta volunteer program through presentations, attending volunteer events, and using social media.
- Develop and cultivate relationships with organizations such as corporations, schools, social organizations, civic organizations, and churches to expand the volunteer base.
- Execute any other duties as requested.
- Proficient in basic computer applications, such as word processing, spreadsheets, and internet usage.
- Record keeping, organization and planning skills.
- Ability to perform job with accuracy and attention to detail.
- Ability to solve practical problems and transfer current knowledge to new situations.
- Ability to quickly become proficient with customer database software.
- Ability to deal with diverse groups, ages and organizational levels of volunteers, donors and staff.
- Ability to coordinate activities and assign tasks to others.
- Ability to solve problems effectively.
- Ability to communicate effectively with other professionals and clients, utilizing acceptable English grammar standards.
- Ability to effectively communicate and present information to the public.
- Demonstrated capability to conduct one’s self in a calm and professional demeanor when dealing with the public and/or with difficult situations.
- Willingness to adjust hours to accommodate the needs of the job.
- Ability to work productively in an unstructured environment with frequent interruptions.
- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
- Must be able to work Tuesday – Saturday 8am – 5pm.
- Must also be available to work a flexible schedule which includes weekends, holidays, and occasional late shifts.
- Must have transportation and be willing to deliver a meal route in the event of a volunteer cancellation that cannot otherwise be covered.
EDUCATION and/or EXPERIENCE
- Must have high school diploma or general education degree (GED) and acceptable reading, writing and problem solving skills.
- Preferred: 4-year Bachelor’s degree.
Ability to read and comprehend simple instructions, short correspondence and memos in English. Ability to write simple correspondence in English. Ability to communicate to all staff and volunteers appropriately.
Requires ability to communicate appropriately with all staff and volunteers.
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
CERTIFICATES, LICENSES, REGISTRATIONS
Valid automobile driver license from state of residence and insurance are required at all times.
- The employee is regularly required to sit at a computer, answer the telephone, write, file, and perform other office duties.
- The employee is required to walk, stand, drive a car, and lift and/or move up to 30 pounds.
- Reasonable accommodations may be made to enable individuals with disabilities that may prevent them from performing the essential functions of the job.
Non-exempt employee paid hourly plus eligible for full benefits
The noise level in the office work environment is usually moderate but constant.
CELL PHONE AND HEADSET USAGE
The usage of cell phones is restricted to break time only. Headsets are not allowed while performing duties due to safety issues and impairment of necessary communications with staff and volunteers.
Working with Open Hand Atlanta
Open Hand is one of the largest community-based providers of home-delivered meals in the country, also providing nutrition education and counseling to help our clients better manage their health. We are dedicated to using food and nutrition as tools to empower individuals to live independently and with dignity, and enjoy an improved quality of life.
OUR CORE VALUES
We put our mission first. We are passionate about building a healthier community. Through people-centered services and partnerships, we create access to healthy meals and nutrition education, empowering our clients and the community to achieve personal goals for health and wellness.
We honor our staff & volunteers as our most valuable resource. Our people-first culture is part of our DNA. Investing in our employees & volunteers ensures that our clients & customers will receive the very best care.
We pursue innovation. We pride ourselves in being resourceful, determined, bold and creative in bringing forth solutions to societal challenges.
We embrace diversity. We are collectively stronger through our inclusive environment that respects different perspectives, cultures and backgrounds.
We act with integrity. How we achieve our mission is as important as the mission itself. Truth, transparency, respect!
We pledge accountability. As individuals and as an organization, we make responsible commitments to our community and to each other. We deliver results, not empty promises.